FAMILY ASSISTANCE

In our constant striving to serve our families, we welcome your requests and comments. To satisfy your needs and provide the service you require, we ask that you take a few moments to tell us of any concerns or conditions that we can correct, to keep us updated if you have a change of address, and to give us feedback about any service we have provided. This kind of communication will help us meet your expectations.

Please do not use this form for Genealogy Research

REQUEST FOR SERVICE

*Indicates required information

YOUR NAME:*
ADDRESS:*
CITY:*
STATE:*
ZIP CODE:*
EMAIL:*

Is this a change of address notification? YES

Do you have a question regarding your account billing or items purchased? ? YES

If yes to any of the above, please provide:

Choose Cemetery or Mausoleum:   SELECT ONE... CHRIST THE KING CEMETERY GATE OF HEAVEN CEMETERY GATE OF HEAVEN CHAPEL MAUSOLEUM GOOD SHEPHERD CHAPEL MAUSOLEUM HOLY CROSS CEMETERY HOLY CROSS MAUSOLEUM HOLY NAME CEMETERY HOLY SEPULCHRE CEMETERY MARYREST CEMETERY SAINT GERTRUDE CEMETERY

Contract Number(s):

For Grounds Service requests please provide:

Grave/Crypt/Niche Location #   

Deceased Name   

Please indicate the concern or service you would like us to see to in the area provided below:

SATISFACTION SURVEY

IF YOU PRE-ARRANGED SERVICES we would like to know:

Did our staff serve you fully? YESNO

Did they present themselves professionally? YESNO

Do you feel you received all the information you needed to make a decision with which you were comfortable? YESNO

Do you feel the price you paid was fair and reasonable? YESNO

IF YOU RECENTLY HAD A BURIAL SERVICE HERE, please accept our heartfelt sympathy at the loss of your loved one. We would like to know how we performed.How would you rate the overall service we provided to you and your family? Very Satisfied SatisfiedSomewhat DissatisfiedVery Dissatisfied

Were our facilities and grounds up to your expectations? Very Satisfied SatisfiedSomewhat DissatisfiedVery Dissatisfied

Was our staff professional and helpful? Very Satisfied SatisfiedSomewhat DissatisfiedVery Dissatisfied

IF YOU RECENTLY REQUESTED SERVICE AT A GRAVE, CRYPT OR NICHE, we would like to know:

Did our staff respond to your request for service fully? YESNO

Did the person who assisted you seem to understand your problem and know how to correct it? YESNO

Was your concern responded to fully and in a timely manner? YESNO

Would you recommend us to a friend or relative? YESNO

Additional Comments:

Would you like us to contact you to discuss your comments further? YESNO

In what method would you prefer to be contacted ? EmailTelephoneUS Mail

Email Address:   

Phone:   

Best Time to Call DayEvening between 7pm and 9pm